Terms & Conditions

Worcestershire Virtue Empire Terms & Conditions

Unless otherwise stated, you are hereby permitted to copy and use material published by Worcestershire Virtue Empire on this Web service for the internal purposes of your organisation, provided you retain any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission. If the copyright owner of any material published on this service is not Worcestershire Virtue Empire your rights in respect of that material will be as defined by the copyright owner of the material concerned.

Except as set out above, all rights are reserved and no right or licence is granted or implied under any copyright, patent, trademark or other intellectual property right of Worcestershire Virtue Empire or any other party as a consequence of the publication of any material on this Web service.

Worcestershire Virtue Empire has no responsibility in relation to any material you obtain from any other Web site, even if you access it via a link from this service.

All material published on this Web service is provided “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Whilst every effort has been made to ensure the accuracy of the information contained on this website, errors may occur.

In no event shall Worcestershire Virtue Empire be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any increased costs or expenses, for any loss of profit, business, contracts, revenues, or anticipated savings or for any special indirect or consequential damage of any nature whatsoever arising out of or in connection with your use of this Web service or of any material obtained from it.

Returns Policy

The following covers the purchase of physical goods from the Worcestershire Virtue Empire online store at worcestershiredodgeball.co.uk

Event Tickets for Training and Tournaments are not covered by this policy. Please see Event Tickets Cancellation Policy.

We take pride in our fantastic customer service, and a fair returns policy.

If you are not 100% satisfied with your purchase, you can return it up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and with the original packaging, any labels must remain attached.

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a ‘cooling off period’ in which you can change your mind about the purchase you’ve made.  This ‘cooling off’ period commences day after you take delivery of the item and lasts for 14 days. 

Return postage will be at the expense of the customer unless agreed otherwise. All returns must be sent to Worcestershire Virtue Empire, 11 Holly Bush Lane, Stourbridge, West Midlands, DY8 4HH.

Event Tickets Cancellation Policy

Ticket purchased on the club website (worcestershiredodgeball.co.uk) guaranteed your place at the training session or a Tournament.

Ticket holders must present their tickets on entry. You can either print your ticket or present the emailed digital version that is sent to the players registered email address within the membership system of the website.

Cancellations may be made as long as they are made more than 24 hours before the start time of the event.

Due to the limited spaces within the clubs cancellations made within 24 hours of the start time will result in you having to pay for the ticket in full, this is as the club will have had to commit to the venue for the booking by then.

For bookings of a Tournament with British Dodgeball, cancellations may be made more than 7 days before the event date, cancellations received within 7 days of the event will have to be paid for in full. This is because we will have had to pay for our entries to British Dodgeball by that time.

In the event the Club is required to cancel an event then you will be offered a full refund of the ticket face value paid or an alternative ticket of equivalent value.

Please note that a Track and Trace form must be filled out to gain entry without exception.